FAQ
Frequently asked questions
Tap a question to see the answer.
Is it free to use?
Yes. The app is free to download, and taking photos, making collages, and sharing them in groups are all free.
If you use the app for free, ads appear on some screens. For those who would rather not see them, we offer an optional paid plan called Plus (billed monthly).
No features are locked behind the paid plan.
Can I use the app without creating an account?
There is no email address to register and no password to set. The camera and the collage editor work right away, and you can use groups as a guest without any sign-up steps.
As a guest, though, your groups and uploaded photos cannot be carried over if you reinstall the app or move to a new phone. There are a couple of other differences too.
- Upload limit: 50 photos in total as a guest, 200 photos in total with an account linked
- The Plus plan: linking an account lets you use the same plan on another device
When you link a Google or Apple account from the settings screen, the groups you created and the photos you posted as a guest carry over as they are.
Can I delete my account?
In the app, open Settings, then Account settings. If you have linked a Google or Apple account, select Delete account. If you are using the app as a guest, select Delete data.
Your groups, uploaded photos, chat messages, and other related data on our servers will then be deleted in stages. It may take some time for everything to be completely removed. This action cannot be undone. The Google or Apple account you used for linking will not be deleted.
Photos and collages saved in your device photo library will not be deleted.
How do I join a group?
You can join with a join code, an invite link, or a QR code — whichever the host shares with you.
- Join code: open the Collab tab in the app and enter the 8-character code you received (it looks like 0000-0000). Letter case and the hyphen do not matter.
- Invite link or QR code: open the link the host shared, or scan the QR code, and the app opens with the group information shown.
Either way, you see a preview with the group name, the host name, and the current number of members before you join. Enter a display name to join, and you can start sharing photos and drawing your assigned color as a member of that group.
If the host has turned off joining by code, only the invite link or QR code will work. If you open an invite link before installing the app, get the app from the page that opens, then open the link again.
What can I do when editing a collage?
Choose a layout with 2 to 16 cells, then adjust each photo’s position and size within its cell. Spacing, outer border, corner radius, background color and aspect ratio are all up to you.
You can also apply a frame in a single tap, and add stickers or text with speech balloons, outlines and gradients. Save a look you like as your own frame and apply it to your next collage.
Every edit can be undone and redone at any time.
Where are the collages I create saved?
When you save a collage, it goes straight to your device photo library (Photos on iPhone, Gallery on Android). No separate album is created — it is saved to your regular camera roll.
From the screen shown after saving you can share the collage to social apps right away.
Is there a limit on how many people can join a group?
Each group can have up to 300 members, including the host.
You cannot join a group that is full, but a spot opens up whenever a member leaves. There is no limit on how many groups you can be part of.
Is there a limit on how many photos I can upload to a group?
The limit is per user and counts your photos across every group you belong to, not per group.
- Guest (no account linked): up to 50 photos in total
- With a Google or Apple account linked: up to 200 photos in total
The count is based on the photos currently posted, so deleting a photo frees up a slot again. It is up to you whether to post them all to one group or spread them across several.
How long are uploaded photos kept?
Photos posted to a group are deleted automatically 90 days after they were uploaded. Save anything you want to keep to your own device before then — you can do that from the group photo list.
You do not have to wait for the deadline: the person who posted a photo, as well as the group host and co-hosts, can delete it at any time.
This retention period applies only to photos shared in a group. Images saved to your device photo library are never removed by the app.
How long are chat messages kept?
Group chat messages are deleted automatically 90 days after they are sent. Save anything you want to keep before then.